vt77's Privacy Policy

01 Introduction & Scope

vt77 ("we", "our", "platform") is an online gaming service operated for players in Bangladesh. When you visit the vt77 website, open an account, or use any of our services, some personal information naturally comes to us. This privacy policy ("policy") explains how we collect that information, the purposes for which we use it, and how we keep it secure.

This policy applies to all users of vt77 — whether they are registered members or visitors only. By continuing to use the platform, you are considered to have agreed to the terms of this policy.

02 What Information We Collect

vt77 collects only the information that is necessary to provide services, ensure security, and meet legal obligations. The categories of information are listed below:

A) Identity Information

• Full name
• Date of birth (for age verification)
• National ID or passport number (during the KYC process)
• Email address
• Mobile number

B) Financial Information

• Deposit and withdrawal transaction history
• Transaction information sent via bKash, Nagad, Rocket, or bank transfer (for verification purposes only — card or account numbers are not stored directly)

C) Technical Information

• IP address and geographic location (approximate)
• Device type, operating system, and browser version
• Platform access time and session information
• Cookies and local storage data

D) Gaming Activity Information

• Betting history and amounts
• Preferred game categories
• Bonus claims and wagering progress
• VIP level status

03 How Information Is Collected

vt77 collects information in the following ways:

• Directly provided information: Information you provide during account registration, completing verification forms, logging in, or contacting support.
• Automatic collection: Technical information is collected automatically through cookies, web beacons, and similar technologies when you browse our platform.
• Transaction processing: Confirmation and reference information received from payment gateways at the time of deposit or withdrawal.
• Customer support: Records of your conversations with the support team via live chat or email.

04 Purpose of Using Information

We use the information we collect only for the following legitimate purposes:

05 Sharing Information with Third Parties

vt77 does not sell your personal information or share it with third parties for commercial purposes. Information may be shared with others only in the limited circumstances below:

Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, or bank transfer service providers to complete transactions. These third parties are governed by their own privacy policies and may not use your information for any other purpose.

Technology Service Providers

We use trusted third-party software and hosting services to operate the platform. These providers operate under strict confidentiality agreements.

Legal Obligations

If we are required to provide information by law, court order, or at the request of a relevant regulatory authority, we will do so. Only the specifically requested information will be provided in such cases.

06 Data Security Measures

We give the highest priority to the security of your information. The following technical and organizational measures are in place at vt77:

• SSL/TLS Encryption: All website traffic is transmitted through encrypted connections, keeping your information invisible to third parties.
• Data Encryption: Sensitive stored information such as passwords is stored using industry-standard hashing methods.
• Access Controls: Only authorized personnel can access the necessary information, and every access is logged.
• Security Monitoring: Automated alerting systems are active to monitor unusual activity on the system.
• Regular Audits: Periodic technical audits are conducted to identify security vulnerabilities.
• Firewall & IDS: Advanced network security measures are used to prevent unauthorized access.

That said, no digital system can guarantee 100% security. Use a strong password for your account security and do not share your login details with anyone.

07 Data Retention Period

vt77 retains your information only for as long as necessary. The retention policy is described below:

• Active accounts: All relevant information is retained for as long as your account remains active.
• Closed accounts: Financial transaction records may be retained for a defined period after account closure to meet legal obligations.
• Dispute resolution: Where there is a dispute or legal claim, the relevant information will be retained until it is resolved.
• Technical logs: Log data collected for cybersecurity purposes is automatically deleted after a limited period.

08 Cookies & Tracking

vt77 uses cookies and similar technologies in your browser. These help improve your experience using the platform.

Types of Cookies

• Essential cookies: Required for login sessions, security tokens, and core platform functionality. Disabling these will prevent the service from working properly.
• Functional cookies: Used to remember your language preference, theme settings, and other personalized settings.
• Analytics cookies: Collect anonymous statistics to understand which parts of the platform are used most.

Cookies can be managed from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

09 User Rights

As a user of vt77, you have the following rights over your own personal information:

To exercise these rights, contact us at our support email. We will review your request within a reasonable time. In some cases, complete deletion may not be possible due to legal obligations.

10 Protection of Minors

vt77 strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If information comes to our attention that an account holder is under 21, that account will be closed immediately and all associated information will be deleted.

11 Policy Changes

vt77 reserves the right to update this privacy policy as needed. For any significant changes:

• The updated date on this page will be changed.
• For important changes, registered users may be notified by email.
• Continuing to use the platform after a change is made will be considered as your agreement to the new policy.

We recommend visiting this page regularly to read the latest policy.

12 Contact

If you have any questions, concerns, or information requests regarding this privacy policy, please contact our support team. Our team is able to assist in both Bengali and English.